To avoid any charges, you must cancel your appointment more than 12 hours before the appointment start time. If appointments are cancelled within 12 hours of the appointment start time, Squeeze will refund 50% of the cost of your service. No Shows will not be refunded and therefore charged 100% in full. Luckily, we make it easy to manage your appointments! Phew. Read more on how to cancel or change your appointment:
If there is an unexpected delay with your arrival to your appointment, no worries! Your therapist will still be able to accommodate the remaining time for your appointment, and we will do our absolute best to provide full time if the therapist’s schedule allows.