To avoid cancellation charges/fees, you must cancel your appointment more than 12 hours before the appointment's scheduled start time. If the appointment is canceled between 12 hours and 4 hours of the appointment start time, Squeeze will refund 50% of the cost of your service. If the appointment is canceled less than 4 hours before the scheduled appointment time, you will not be refunded any portion of the cost of the service. No-shows will also not be refunded and, therefore charged 100% in full.
Luckily, we make it easy to manage your appointments! Phew. Read more on how to cancel or change your appointment:
How to change your appointment
How to cancel your appointment
If there is an unexpected delay with your arrival to your appointment, no worries! Your therapist will still be able to accommodate the remaining time for your appointment, and we will do our absolute best to provide full time if the therapist’s schedule allows.